Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Anti-rootkit utility TDSSKiller:http://support.kaspersky.com/5350?el=88446 See also: "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware Read this answer in context 1 Question tools Get email updates when anybody replies. If you've tried the steps above and can't get Firefox to stop crashing, the steps below will show you how to collect information about your crash so our volunteers can help Please ask a new question if you need help. this content
Portions of this content are ©1998–2016 by individual mozilla.org contributors. Your statement is unclear. To pinpoint this issue I have used this guide: https://support.microsoft.com/en-us/kb/929135 Soo the problem has been fixed. Else, go to a trusted web store and look around.
Check your computer and remove any malware or software that might be causing problems: Check the release notes to see if there are any known issues for your version of Firefox. Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Chosen solution First, update your Shockwave Flash.http://get.adobe.com/shockwave/ Read this answer in context 53 Question tools Get email updates when anybody replies. See Get help fixing this crash for details.
See if the Firefox Hot topics section includes a solution and, if it doesn't, try to get help with your crash ID. This will help other users with similar problems find the solution more easily. Just like anti-virus and mal-ware, run the full scans every now and then. Appcrash Ntdll.dll Windows 7 64 Bit roblem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 126.96.36.19957 Application Timestamp: 550cfa7f Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.18409 Fault Module Timestamp: 531599f6 Exception Code: c06d007e Exception
Are you trying to update Firefox and something went wrong? Ntdll.dll Faulting Module Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.holding down the option key while starting Firefox.quitting Firefox and then going to your For more detailed instructions also see Install Firefox on Linux Uninstall software known to cause crashes Some programs are known to cause crashes in Firefox and other browsers. To pinpoint this issue I have used this guide: https://support.microsoft.com/en-us/kb/929135 Read this answer in context 0 Question tools Get email updates when anybody replies.
Double-click on ''submitted''. #Now, you should see a list of files that contain reports. Ntdll.dll 0xc0000005 Hayton 0 solutions 12 answers Posted 10/20/14, 7:36 PM plugin-container.exe is crashing repeatedly. The last few crash details are as follows: Crash ID: bp-25bdb4d0-800c-4ad5-8344-a5f652141203 Crash ID: bp-d2c57604-e2f3-4deb-91b6-c9c4f2141203 Crash ID: bp-70761898-d444-4028-a287-6b4612141203 I hope someone can help me with my query. Click this link to ask for help with your crash.
FredMcD Top 10 Contributor 2487 solutions 33233 answers Posted 3/28/15, 3:34 PM Some anti-virus programs have it. http://focalhosting.com/windows-7/appcrash-fix-for-windows-7.html See "Creating a profile": https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy EDIT: Well I squashed one error that the SFC was reporting (one windows update), now it comes clean. An explorer window should open. #From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Ntdll.dll C0000005
The system returned: (22) Invalid argument The remote host or network may be down. The last few crash details are as follows: Crash ID: bp-25bdb4d0-800c-4ad5-8344-a5f652141203 Crash ID: bp-d2c57604-e2f3-4deb-91b6-c9c4f2141203 Crash ID: bp-70761898-d444-4028-a287-6b4612141203 I hope someone can help me with my query. Thank you for contacting Mozilla Support. have a peek at these guys After Firefox starts in Safe Mode, test for your problem.
Many thanks for your help. Ntdll.dll 0xc0000374 I performed a System File Check as described in the link you provided, and after the scan it stated that 'Windows Resource Protection found corrupt files and successfully repaired them'. We're not affiliated or endorsed by the Mozilla Corporation but we love them just the same.
I'll keep digging. If this works, please open the profiles.ini.old file, and post its content. To ensure that your system is clean of spyware and viruses, install, update their virus databases, and use both of these programs: Malwarebytes' Anti-Malware SuperAntispyware Portable Scanner For more information, see Ntdll.dll Download You can help too - find out how.
Content available under a Creative Commons license. In the address bar, type about:crashes. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues Profile Backup and Restore *http://kb.mozillazine.org/Profile_backup *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox KatyMW Posted 9/16/13, 5:52 PM Question owner Thanks for your response. http://focalhosting.com/windows-7/appcrash-dwm-exe-windows-7.html Thanks very much for your help.
If you can start in Firefox Safe Mode, see the article Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems for solutions. See "Creating a profile": https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy That is good to hear. roblem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 188.8.131.5257 Application Timestamp: 550cfa7f Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.18409 Fault Module Timestamp: 531599f6 Exception Code: c06d007e Exception
Include any of the steps you completed above, like updating Firefox or testing for the crash in safe mode. brightkid 0 solutions 3 answers Posted 10/10/14, 7:31 PM I found xmarks plugin might have caused the problem. If possible, please include a crash Report ID when you post your question. Generated Fri, 18 Nov 2016 06:33:47 GMT by s_sg2 (squid/3.5.20) Board index Change font size Information The requested topic does not exist.
Proudly Powered by phpBB © phpBB Group © 1998-2015 mozillaZine All Rights Reserved Board index Change font size Information The requested topic does not exist. For anyone who might happen to stumble on this post: The Firefox crash is caused by a compatibility issue between Malwarebytes Anti-Exploit and Kaspersky Anti-virus. Great to here. Support Forum This thread was archived.
Hardware acceleration is disabled, and I have disabled all plugins in an attempt to cure the problem (only Acrobat and Flash were enabled, and Flash is up to date). (Edit) I'm Table of Contents1 See if you can start in Firefox Safe Mode2 Try a clean install3 Uninstall software known to cause crashes4 Get help fixing the problem See if you can Consider using it before going through a lengthy troubleshooting process. Note: You may have to enable Show Hidden Folders / Files.
Firefox keeps crashing at startup A crash is what happens when Firefox closes or quits unexpectedly and the Mozilla Crash Reporter appears. I want to add it to my "opens with" list. Read this answer in context 0 Question tools Get email updates when anybody replies. If Firefox won't start at all, but the Mozilla Crash Reporter appears, see the Firefox won't start - find solutions article for other possible fixes.
Try a clean reinstall (see Firefox keeps crashing at startup). Thanks in advance! Thank you so much :) Portions of this content are ©1998–2016 by individual mozilla.org contributors. Firefox crashes at start-up 7 replies 1 has this problem 585 views Last reply by FredMcD 1 year ago LadyJoanne Posted 12/3/14, 1:46 PM Today Firefox has been crashing immediately on
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